So...I called again this morning to complain about mail. I went through the menu. Chose OTHER. It asked me to leave a statement about why I'm calling. I said "I'd like to leave a complaint." It said, "transferring....we are experiencing technical difficulties. Please try again later." And then hung up on me.
I immediately call back. I went through the menu. Chose OTHER. But this time, my statement was "I'd like to speak with a customer service representative." Magically no technical difficulties, I got through to a person.
What the fuck?
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